Meet Daniel Chia 👋
Daniel Chia is a Country HR Director with more than 15 years of experience, passionate about coaching, mentoring and talents management.
Insights from Daniel Chia
1) On Culture: What’s one thing you or your team does regularly to build a strong, positive workplace culture?
Feedback and action, there is a saying “Feedback is the breakfast of champions.” – Ken Blanchard. For DKSH Singapore HR team we believe in listening and understanding the voices of our employees through formal and informal channels. With constructive feedback, we can act on it to improve our workplace culture.
2) On Impact: What’s one HR initiative you led or supported that made a clear impact on your team or company? What changed because of it?
Improvement on our employee engagement survey results for the past 3 years. Focus were made to improve leadership competencies, engagement activities, benefits and sustainability.
3) On the Future: What’s one key skill or mindset you think every HR professional in Singapore will need in the next 5 years - and why?
Leveraging on technology such as AI to improve our efficiency. AI and new evolving technologies are already available in our workplace. There is no need to be fearful of them or worried that they will replace our jobs. Instead, we should embrace it and think of ways to leverage on technology to increase our productivity and efficiency.
4) What’s one HR initiative or practice you believe more companies should adopt to build stronger teams or workplaces — and why?
Stronger enforcement of DEI and sustainability initiatives. They are part of our culture and ways of working. A clear roadmap and plan must in place to ensure that companies focus on them and incorporate them as part of the company’s culture.
5) What’s one piece of advice you’d give to someone just starting their career in HR or people leadership?
Be curious and start networking. Having a mentor could be helpful in organizing your thoughts on your career progression plan.
6) What’s one workplace trend you’re excited about — and one you’re cautious of?
In Singapore will be the implementation of Workplace Fairness Act and that’s something I am excited and cautious of.
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